An international food and beverage company that had grown by acquisitions resulting in a patch work of systems and loosely shared knowledge to manage the field sales team. The company lost a lot of leverage and information with any attrition. GainOps identified metrics for effective sales force management and designed a solution to measure these. […]

A consumer packaged goods company used a "one size fits all" approach to customer service and consequently lost customers. GainOps designed and implemented a solution that identified particular needs of customers and assessed their churn risk. This helped the business reduce churn significantly.